Annual Conference

The conference will feature two nationally recognized keynote speakers, 25 break out educational sessions, a virtual exhibit showcase and several online venues for member to member networking and socialization. Conference attendees will have the opportunity to satisfy statutorily required HCRM Florida Education and Competency Standards and earn CPHRM, CPPS,CASC,CPHQ,CHC & CHPC, Florida RN and Insurance Adjustor continuing education credits.

Risk Management and Quality, Collaborating to Reduce Preventable Harm 

FSHRMPS is pleased to announce that Kathryn Wire, Executive Director of the Center for Patient Safety will deliver the opening keynote address for our 2020 Annual Meeting & Education Conference.  Risk Management and Quality Improvement Professionals have become very familiar with the reference to “Patient Safety Culture”, but what does that really mean?  What is the relationship between Patient Safety Culture and Preventable Harm?  This opening keynote will answer both questions and will explain how to improve inter-level communication and awareness of how risk events impact quality patient outcomes. The session will explore how to use what we learn from the risk management investigation of errors to focus on preventative tactics and quality-driven process improvements.  Collaboration between risk management and quality improvement departments can drive a culture change from traditional silos into a strong, solution-oriented partnership for improving outcomes at the enterprise level.  The presentation will include proactive strategies for dealing with complicated technical and adaptive situations and conceptualizing safety and reliability as a state of mind that guides professional teamwork actions and improves outcomes.



Safety From the Patient’s Perspective: The Importance of Care, Communication, and Compassion

Brian Boyle will share a personal and emotional story of his fight back from near death after a horrific automobile accident. Brian's story is about transforming a tragedy into a triumph, but it’s also about the universal ability that we all have to set goals and accomplish them. When a challenge is presented to us, we do our best to overcome whatever the situation is, and as a result, we learn something about ourselves through the process that makes us stronger. This closing session will provide vital information from the patient’s perspective to help caregivers gain valuable insight into the motivational role that communication has between the healthcare provider, the patient, and the patient's family. Join Brian as we explore the nuances of his hospital experience and answer questions that will have us reflecting upon our own practice, policies and leadership capabilities.


Conference Schedule

Tuesday, August 18, 2020  

8:00 AM -9:00 AM:   Annual Business Meeting/ Online Q & A  

9:00 AM - 10:00 AM:  Opening Keynote - Risk Management and Quality, Collaborating to Reduce Preventable Harm 

10:00 AM – 11:00 AM:  Break Out Sessions 

  • On Your Marks, Get Set, Go: A journey to Zero Harm
  • Implicit Bias and Burnout: Impact on Diagnostic Accuracy
  • The Risk Manager's Role in Regulatory and Corporate Compliance
  • Early Disclosure, Apology and Support Programs 
  • PSO Florida Update

11:00 AM - 9:00 PM:  Virtual Epo Showcase Open 

Wednesday, August 19, 2020 

9:00 AM – 10:00 AM:  

  • Panel Discussion: Managing The Pandemic – Lessons Learned & Where Do We Go From Here?
  • Panel Discussion: ERM & COVID 19 Pandemic: Preparing the C-Suite for a Hard Market


10:00 AM – 11:00 AM:  Break Out Sessions / Online Q & A 

  • Creating a Bridge between Patient Safety and Clinical Practice
  • Current Trends in Litigation Against Nurses
  • Developing an Integrated Telemedicine Network to Increase Access to Care and Improve Efficiencies
  • Hospital Corporate Representative Depositions – When Does it Become Abusive?
  • Adverse Incident Reporting and Prevention of Medical Error


11:00 AM – 7:00 PM: Virtual Epo Showcase Open 

7:00 PM - 9:00 PM Search for Solutions - Virtual Epo Showcase

Thursday, August 20, 2020 

9:00 AM – 10:00 AM: Break Out Sessions / Online Q & A 

  • Healthcare Cyber Risk Management & Insurance
  • Solutions for High Exposure Cases
  • The Art of Disclosure of Unanticipated Outcomes
  • Managing Opioid Risks and New Florida Law
  • Avoiding Claims & Litigation with Technology & Data Analytics

10:00 AM – 11:00 AM:  Break Out Sessions / Online Q & A 

  • Are Wrong Site Procedures Affecting Your Bottom Line?
  • Combating Workplace Violence: Moving Beyond "Its Just Part of the Job"
  • Caring for Transgender Patients: Unique Risks
  • Innovations in Safety and Risk Management 
  • TeleHealth and Virtual Care: Risks, Challenges, & Solutions

11:00 AM – 7:00 PM: Virtual Epo Showcase Open 

7:00 PM - 9:00 PM: Networking Reception

Friday, August 21, 2020:  

8:00 AM -9:00 AM:    Case Law & Regulatory Update / Online Q & A

9:00 AM – 10:00 AM: Break Out Sessions / Online Q & A

  • CARES Act: Relief, Response and Results
  • Mitigating C-diff Risk and Reducing C-diff Incidence 
  • Navigating NICA from a Defense Perspective
  • Value-Based Care Risk Financing:  Concepts and Case Studies
  • Preparing the Risk Manager for a Mediation


10:00 AM – 11:00 AM:  Closing Keynote - Safety From the Patient’s Perspective: The Importance of Care, Communication, and Compassion

Participating in the Online Business Meeting & Educational Sessions

The Business Meeting and all Education sessions will be available for initial viewing by conference participants according to the schedule published above. During the initial release of the sessions, the presenters will be available “live” through an online blog chat tool where participants can make inquires or post comments during the initial release of each session. Conference participants are encouraged to attend the initial release of the break out sessions according to the schedule and those who attend at least five break out sessions during their initial release period (according to the schedule below) will be entered into a raffle for a $250 Visa Gift Card. All sessions will be recorded and remain open (after their initial release) and participants are encouraged to review (at some point during the week) all conference educational sessions. All session recordings will be available for reviewing until September 18, 2020 and those who are seeking CE Credit will need to complete the individual session evaluations no later than September 18, 2020 at (5 PM EST) in order to receive CE Credit.

Participating in the Online Expo & Wednesday Evening Reception

This year our society is fortunate to again be supported by our dedicated sponsors and business partners who will offer an Online Virtual Expo Showcase featuring important services and products that we know many of our members have come to rely on to help manage risk and improve patient safety.  The Online Virtual Expo Showcase will open on Tuesday August 18, 2020 and will remain open during the length of the conference according to the schedule below.  As always, our society will offer an incentive for participants to learn more about these services and products through our “Search for Solutions” raffle.  Conference participants who are online and visit / register with at least fifteen of our showcase exhibitors during the Wednesday evening reception (from 7-9 PM EST) will have the opportunity to win a $250 Visa Gift Card.  Conference participants who visit all of the showcase exhibitors (at any time during the conference) will have the opportunity to win a $500 Visa Gift Card.

Participating in the Online Member Networking & Thursday Evening Reception

Please join us on Thursday from 7:00-9:00 p.m. for our online networking reception for coffee, cocktails, and conversation with fellow members to recap the day’s educational programs and network with other professionals in the field.  Members will have the opportunity to navigate through online meeting rooms to meet fellow members, share ideas, and ask questions.  During our networking reception, we will also have random drawings for gift cards, so you don’t want to miss that! 

CEU's - This meeting has been approved for:

8.0 contact hours  (2 Hours of Medical Errors, 2 Hours Legal Aspects of Nursing 2 Hours Laws & Rules of the Board, 1 Hour Recognizing Impairment in the Workplace, 1 Hour General) by the Florida Board of Nursing.  CE Broker Tracking #: 20-777996

3.0 contact hours by the Florida Department of Insurance for All Lines Adjustors. The course id# is 113002

7.0 contact hours (2 Hours of Clinical / Patient Safety, 2 Hours of Healthcare Operations, 1 Hour of Legal/ Regulatory, 1 Hour of Risk Finance and 1 Hour of Claims / Litigation) of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal. 

This program has been approved by the National Association for Healthcare Quality for a maximum of 5 CPHQ continuing education credits for this event.

This activity meets the criteria of the Certification Board for Professionals in Patient Safety for up to 6.0 CPPS CE hours.

The Compliance Certification Board (CCB)® has approved this event for up to 8.4 live CCB CEUs. Continuing Education Units are awarded based on individual attendance records. Granting of prior approval in no way constitutes endorsement by CCB of this event content or of the event sponsor.

This program is approved for up to 8.0 hours of AEUs and up to 4.0 hours of IPCHs by BASC Provider #1663.

This program has been approved by the Florida Bar (Course number 2003323NCL): General  8.5, Business Litigation 8.5, Health Law 8.5 and Technology 1.0

Registration Fees:

$99.00 Member - Risk Manager

$99.00 Member - Patient Safety Officer

$125.00 FAHQ / NAHQ Members

$125.00 IHI Members

$125.00 ASHRM Affiliate Chapter Members

$125.00 FSASC/ ASCA Members

$199.00 Member - Business Partner

$299.00 Non Member Registration

Click Here to Register for the Conference

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