Annual Meeting & Education Conference (Online)

August 18, 2020 8:30 AM to August 21, 2020 11:00 AM
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Bridging the Gap in Risk Management and Patient Safety

Staying Safe While Navigating Uncharted Waters

(Online) August 18 - 21, 2020 

The conference will feature two nationally recognized keynote speakers, 25 break out educational sessions, a virtual exhibit showcase and several online venues for member to member networking and socialization. Conference attendees will have the opportunity to satisfy statutorily required HCRM Florida Education and Competency Standards.

Click here for the full conference program including session descriptions. 

Conference Schedule

Tuesday, August 18, 2020  

8:00 AM -9:00 AM:   Annual Business Meeting/ Online Q & A  

9:00 AM - 10:00 AM:  Opening Keynote - Risk Management and Quality, Collaborating to Reduce Preventable Harm 

10:00 AM – 11:00 AM:  Break Out Sessions 

  • On Your Marks, Get Set, Go: A journey to Zero Harm
  • Implicit Bias and Burnout: Impact on Diagnostic Accuracy
  • The Risk Manager's Role in Regulatory and Corporate Compliance
  • Early Disclosure, Apology and Support Programs 
  • PSO Florida Update

11:00 AM - 9:00 PM:  Virtual Epo Showcase Open 

Wednesday, August 19, 2020 

9:00 AM – 10:00 AM:  

  • Panel Discussion: Managing The Pandemic – Lessons Learned & Where Do We Go From Here?
  • Panel Discussion: ERM & COVID 19 Pandemic: Preparing the C-Suite for a Hard Market


10:00 AM – 11:00 AM:  Break Out Sessions / Online Q & A 

  • Creating a Bridge between Patient Safety and Clinical Practice
  • Current Trends in Litigation Against Nurses
  • Developing an Integrated Telemedicine Network to Increase Access to Care and Improve Efficiencies
  • Hospital Corporate Representative Depositions – When Does it Become Abusive?
  • Adverse Incident Reporting and Prevention of Medical Error


11:00 AM – 7:00 PM: Virtual Epo Showcase Open 

7:00 PM - 9:00 PM Search for Solutions - Virtual Epo Showcase

Thursday, August 20, 2020 

9:00 AM – 10:00 AM: Break Out Sessions / Online Q & A 

  • Healthcare Cyber Risk Management & Insurance
  • Solutions for High Exposure Cases
  • The Art of Disclosure of Unanticipated Outcomes
  • Managing Opioid Risks and New Florida Law
  • Avoiding Claims & Litigation with Technology & Data Analytics

10:00 AM – 11:00 AM:  Break Out Sessions / Online Q & A 

  • Are Wrong Site Procedures Affecting Your Bottom Line?
  • Combating Workplace Violence: Moving Beyond "Its Just Part of the Job"
  • Caring for Transgender Patients: Unique Risks
  • Innovations in Safety and Risk Management 
  • TeleHealth and Virtual Care: Risks, Challenges, & Solutions

11:00 AM – 7:00 PM: Virtual Epo Showcase Open 

7:00 PM - 9:00 PM: Networking Reception

Friday, August 21, 2020:  

8:00 AM -9:00 AM:    Case Law & Regulatory Update / Online Q & A

9:00 AM – 10:00 AM: Break Out Sessions / Online Q & A

  • CARES Act: Relief, Response and Results
  • Mitigating C-diff Risk and Reducing C-diff Incidence 
  • Navigating NICA from a Defense Perspective
  • Value-Based Care Risk Financing:  Concepts and Case Studies
  • Preparing the Risk Manager for a Mediation


10:00 AM – 11:00 AM:  Closing Keynote - Safety From the Patient’s Perspective: The Importance of Care, Communication, and Compassion

This meeting has been approved for:

8.0 contact hours  (2 Hours of Medical Errors, 2 Hours Legal Aspects of Nursing 2 Hours Laws & Rules of the Board, 1 Hour Recognizing Impairment in the Workplace, 1 Hour General) by the Florida Board of Nursing.  CE Broker Tracking #: 20-777996

3.0 contact hours by the Florida Department of Insurance for All Lines Adjustors. The course id# is 113002

7.0 contact hours (2 Hours of Clinical / Patient Safety, 2 Hours of Healthcare Operations, 1 Hour of Legal/ Regulatory, 1 Hour of Risk Finance and 1 Hour of Claims / Litigation) of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal. 

This program has been approved by the National Association for Healthcare Quality for a maximum of 5 CPHQ continuing education credits for this event.

This activity meets the criteria of the Certification Board for Professionals in Patient Safety for up to 6.0 CPPS CE hours.

The Compliance Certification Board (CCB)® has approved this event for up to 8.4 live CCB CEUs. Continuing Education Units are awarded based on individual attendance records. Granting of prior approval in no way constitutes endorsement by CCB of this event content or of the event sponsor.

This program is approved for up to 8.0 hours of AEUs and up to 4.0 hours of IPCHs by BASC Provider #1663.

This program has been approved by the Florida Bar (Course number 2003323NCL): General  8.5, Business Litigation 8.5, Health Law 8.5 and Technology 1.0



$99.00 Member - Risk Manager

$99.00 Member - Patient Safety Officer

$125.00 Florida Bar / FDLA Members

$125.00 FAHQ / NAHQ Members

$125.00 IHI Members

$125.00 ASHRM Affiliate Chapter Members

$125.00 FSASC/ ASCA Members

$125.00 FL- MGMA

$199.00 Member - Business Partner

$299.00 Non Member Registration

$299.00 AdventHealth Integrated Health Services - Group Registration